Bill Paying Service Program
Projects Supervision Service Program
Administration Service
Program
Landscaping Services (External Contractor)
Pest Control Services (External Contractor)
Preventive Maintenance & General Repair Services (External Contractor)
Housekeeping Services
Hurricane Preparations (from May 15th to November 30th of every year)
Special Projects and Renovations Services
Concierge Services
Bill Paying Service Program
This Service is for those homeowners who don't want or need property management services but need someone reliable, transparent and safe
that can pay their property monthly bills during his absence, this service does not require a contract or any period time and can be hired or cancel at any time.
Project Supervision Service Program
This service is for those homeowners that looking for someone reliable, trustworthy and safe to supervise any special project, repair or
construction work on his property following step by step the work done with the comfort of receiving the daily report from our specialized personnel directly in your email.
Administration Service Program
The Administration Service Program has the responsibility to
inspect the property and pay all the property monthly
bills using the funds in the reserve fund account of the house,
in the case the account did not have enough funds or
reach the minimum establish balance our owner support will
contact the Home Owner to make payment
arrangements, please see the most common Services that we gladly
pay when you join us:
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Water
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Electricity
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Gas
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Communication Services (Internet, cable, and others if
apply)
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HOA Monthly Payments
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House Insurance (if applicable)
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Catastro (Property Taxes)
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Fideicomiso
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External Service Providers like Housekeeping Services, Maintenance, Repair
Services, Landscaping Services, Pest Control Services, Special Project Services, and any other services the property need will be paid only with the anticipated approval of the Home
Owner.
- Inspections of the property will depend on how often the owner
hires.
Frequency of Property Inspection
- Weekly Inspection
- By-Weekly Inspection
- Monthly Inspection
Landscaping Services
-
Consists of removing dry leaves and other garbage from the ground and
under shrubs
produced by cleaning and pruning
plants.
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Identification and removal of wasp nests within and around the
garden.
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Removal of weeds in the garden
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Rake over and aerate the soil when necessary
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Fertilizing plants in general as fertilization schedule
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Clean the garden fountain as well as maintain full and clean water during guest or
homeowner stay in the house, clean and drain the water from the fountain and leave it dry after the guest or homeowner leave the house.
-
Identification of pests affecting the quality and risk of any plants and report to the
PM.
The gardeners have all the tools needed to perform the proper
maintenance and garden service, the gardeners are
completely qualified to perform maintenance landscaping services
and prunings, removal of any garden garbage and
transport all the garbage out of the property, preventive
maintenance of residential irrigation system, an operational review of the irrigation system, setting the irrigation controller according to every season or when the plant's
needs, review of existing
irrigation droppers and cleaning them if necessary,
regulation of the same irrigation droppers according to the type of
plant, occasional detect leaks in the irrigation system and
promptly report to PM to obtain the approval of the owner
and proceed with the repairs.
Additional Services With Extra Cost.
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Severe pruning of trees or palm trees above 3 meters high, which involves using
specialized equipment for pruning, as well as the staff required for such work and adequate removal of waste branches and leaves produced by the pruning.
-
Labor for planting in garden additional renovations to existing plants in the garden,
planters or pots.
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Irrigation equipment for irrigation extensions or corrections for plants in the
garden.
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Irrigation equipment to repair leaks secondary lines, irrigation valves and irrigation
controllers.
-
Battery irrigation controller when necessary to replace it.
-
Replacement of submersible water pumps for garden fountains or wall
fountains
Pest Control
Services.
This service can be scheduled either monthly, every 3 months, every 6 months or 1 time per year to prevent that any insects
or bugs could enter at your house and create a nest or any other issues, the recommended frequency is the monthly service for every property.
This service also included the fumigation of all the gardens and plants of the house to prevent
the formation of any
plague or that any bugs can eat some of your plants.
Preventive
Maintenance & General Repairs.
When the house needs any general repairs or preventive
maintenance the PM will notify the owner to see if he
approves the repairs or the preventive maintenance services, the
PM will inform the owner of the cost of every repair
and the cost of every preventive maintenance the property could
need.
Please keep in mind that the perform of the preventive
maintenance will keep in good conditions your
property equipment and also will help to extend the life
of these types of equipment.
Housekeeping Services
This Service can be scheduled by the owner, guest or tenant upon every check in or check out, please see
the types of cleaning services that you can choose for your convenience.
Refresh Cleaning Service.
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Refresh Bedrooms
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Dress the Beds with Fresh Sheets and Linens (if there
are clean linens in closet or armoire in the house)
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Refresh the Kitchen and Wash Dishes in
Dishwasher
-
Refresh the Living Room and Dining
Room
-
Refresh Bathrooms
-
Remove all the Trash from the
house
Check In / Check Out Cleaning Service
-
Sweep and Mop very well the
house
-
Clean and remove all the dust from the furniture and
windows
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Wash all the sheets, linens and towels from the house
(Bedrooms and Bathrooms)
-
Dress all the beds with clean sheets and
linens
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Clean the kitchen and wash all the dirty dishes using
the Dishwasher
-
Clean the fridge and dispose of all the expired
food
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Clean the Microwave (Inside and
Out)
-
Remove the Trash of the
house
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Mop and Clean the Terrace and Tower
Floor
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Mop and Clean the Courtyard
Patio
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Sweep and Clean the Stairs of the
house
-
Cleaning BBQ Grill
Please note that all the sheets, linens and towels will be wash using the
Washer and Dryer from the house, as well as the dishes will be
wash in the dishwasher, if the Dishwasher doesn't work then the cleaning crew will wash the dishes
by hand and this will have an extra cost if there is many.
Deep Cleaning
Service.
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Mop and sweep the house, clean and remove the dust of
the Furniture, Cabinets, Drawers, Closets, and Armoires, clean the appliances and housewares of the House.
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Complete Kitchen Cleaning
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Complete Living Room
Cleaning
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Complete Dining Room
Cleaning
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Complete Bathrooms Cleaning
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Complete Bedrooms Cleaning
-
Terrace and Tower Cleaning
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Cleaning all Windows of the
house
-
Remove all the Trash from the
house
-
Clean all the Ceiling Fans and
Blades
-
BBQ Grill Cleaning
Hurricane Home Preparations
This service consists of preparing the property for any climate
event between May 15th when the hurricane
season officially starts in all the Mexican Pacific Ocean and November
30th of each year when the hurricane
season ends.
Please see the following
information:
-
All the terrace and tower furniture will be placed
inside if the furniture is heavy to move the PM will place this furniture in one safe corner of the terrace or tower to avoid that any of this furniture could fly away.
-
All the terrace and tower cushions furniture will be
placed inside of the upstairs bedroom of the house.
-
The Ceiling fan from the tower will be removed
completely and place inside of the house or inside in the utility room when the hurricane season ends the ceiling fan will be installed back in its place.
-
If the property has a solar panel this will
be turn off, they will be cover with a piece of plywood to protect it from any objects that could fly away from any directions and fail on the top and crack or break the delicate
solar panel surface.
-
The cupula wood windows will be installing and
these windows will be wrapping with plastic to avoid any water leaks if the house don has the wood covers the PM will cover these windows with plastic only.
-
The PM will make sure that all the doors and
windows of the house be completely closed and secure before any climate event.
-
If the house suffers water leaks the PM will contact
the owner to ask if he approves the installation of plastics to cover the furniture and try to protect the furniture from any water damage, it is necessary the furniture will be a move
to avoid damages.
-
It is necessary the PM will install Sacks of sand in
any compromised doors of the property with the only purpose of stopping any flood problems inside the house.
-
The PM will check and inspect the house for any damages
or issues after every climate event during the hurricane season and will send a complete report of the inspection during that time with pictures.
Please note that the wood to cover the solar panel, the plastic to wrap the
cupola windows, the sacks of sand,
the plastics to cover the furniture, the work of move furniture away from
any water leak inside the property
and the temporary uninstallation of the tower ceiling fan has an extra cost
due to the material and labor
work and you can check the cost directly with the
PM.
Special Projects, Renovation or
Modification Services.
This Service will be provided only under request and approval of
the owner from the property and when
the PM communicates the owner that his property needs any of
these services for example:
-
Waterproof Work
-
Permachink Treatment for some or all the Wood of the house (windows, doors,
pergolas, etc.)
-
Paint or Plaster Work (Indoor, Outdoor or
Exterior)
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Installation of Ceramic Tile, Cantera, Laja Stone,
etc.
-
Any Other Minor or Major Renovations
-
Any Construction Projects
The PM will supervise the entire project or work from any
contractor the owner approved and charging to
the owner 10% Supervision Fee from the total amount of the
project.
The Supervision fee consist of supervise the project and work
daily from the beginning to the end of the
project, supervise all the employees from the contractor and make sure they perform and deliver the best
quality job and finish in their work, send pictures of the advances of the work to the owner with a full
detail
and description of what is happening, when the contractor finishes his work the PM will send pictures
of the finished work to the owner in order to release the last
payment for the contractor and if is necessary any
warranty work from the contractor during the
establish time in the quote from the job the PM will make
arrangements for the warranty work
service.
Concierge Services
-
Reservations for Restaurants
-
Tours Reservations
-
Reservations to rent any vehicles (Car, ATV's,
etc.)
- Grocery Delivery Service / Water Delivery Service
The grocery service has an extra cost and the owner, guest or tenant need to request
this
service with a previous 48
hours anticipation note before the check-in date, the payment for
the grocery service will
be collected one day after the check-in or also can be
collect 1 day before the check
out date.